Order Processing & Return Policy
Order Confirmation: Purchase orders by email to firstname.lastname@example.org or fax 1-888-669-0838 are required to process orders. Order Confirmation with Tax/Shipping charge will be sent via email or fax. Minimum Order Quantity required per item is indicated as the first column quantity break. There is a $40 net under minimum charge or a $20 re-run charge for repeating orders for the same ordered SKU and logo/artwork when the ordered quantity is less than the first column quantity.
Order Changes: All changes must be received via email or fax.
- If art preparations or services are already performed on the order, additional charges may incur.
Order Cancellations: All cancellations must be received via email or fax.
- All costs incurred prior to receipt of written notification of cancellation will be invoiced.
- - i.e. Artwork proof $40(G) and 20% restocking (if applicable)
- - Minimum charge: $50.00(G)
- Orders already in production can not be cancelled.
Blank Sample Order: Blank samples without personalization are processed with same requirement or payment terms. Less than minimum charge is waived and end-quantity discount pricing is applied to the blank sample orders.